Social media is defined as a means of sharing, engaging and collaborating with others. Usually, people think immediately of the main social media channels such as Facebook, Twitter, LinkedIn, Pinterest and Google+ . However, it also includes blogging, participating in on-line community forums and […]
It is good practice whether you are a small business or larger company to regularly review your social media. It’s an ideal opportunity to see what is working for you, what isn’t and to make sure you haven’t fallen into any social media bad […]
Looking at a client’s Twitter account the other day, I smiled to myself that he had a follower in Kuwait and mentioned it to him. ‘What good will that do me?’ He replied. And then wished he hadn’t, as I launched into a lecture […]
Facebook was one of the first social networks where you could create a business page. Amazingly, there are still a large number of businesses using personal profiles rather than pages.
Facebook pages look similar to personal profiles but they do offer some different features and […]
by Jelliboo friend Hilary Thomson of Two Lizards
Startups are funny things. One minute there’s a lot of fighting talk from the client about market share and a trade sale a few years down the line. The next you’re having to explain they have some […]
When you work with social media, you tend to use it, a lot. It is very habit forming. Everyone has their favourite and mine is currently Twitter. I can surround myself with a group of like-minded people who are all sending me news on […]
Every business or organisation using social media should have a policy in place to cover and protect both the business and the employees in the event that something goes wrong, but it can also help to prevent things from going wrong in the first […]
How often have you been in a situation where you’ve got a business problem and need some help to find the right solution? When we decided to make some changes to update our website and logo we knew that we needed some expert help […]
When British Airways lost his fathers luggage, Hasan Syed felt so frustrated with the airline’s poor service that instead of writing a letter or speaking to their Customer Service Department he decided to fight back and bought a promoted tweet to make his complaint.